If you know me then you know I’m the father of 7 month old Jaxson Daniel Nedelko. Since I’ve been a Dad I’m pretty mindful (of alot of things) but I’m pretty watchful for his safety.
He is a little mover, awake and asleep and I want him to always be as safe as possible. That’s why it pisses me off when a company life StorkCraft does a crappy job of handling a safety and recall issue. First they deny there is a problem, then they do issue a recall but don’t put anything in place to properly handle the recall.
Their phone lines are jammed, their website is down and they are only issuing official Press Releases. Well I’m here to officially say screw you StorkCraft. You can be sure I’ll never purchase another one of your products ever again and I definitely hope no one else purchases any of your products.
It’s less about the fact there is a recall. It’s how you handled it, or how you didn’t handle it.
That’s what is really at issue here. You’re a backwards company and don’t deserve the right to be producing products for our children, not with your brutal attitude. Check this piece of lame spin out:
“In the majority of incidents, the cribs were being used with broken parts, parts with pieces missing, parts that were damaged or with modified or homemade parts,” the firm said in a statement.
“In some incidents, the crib was in a state of significant disrepair. In other cases, the consumer had installed the drop-side rail upside down — contrary to the instructions that are glued to the mattress base of each crib. This causes extraordinary stress on the plastic parts that could result in breakage.”
Which is basically saying “no no it’s YOUR fault, not ours” – which is complete and utter bullshit. Your products are clearly not well designed, harm children and your spin is not going to change that. Here some more information on the StorkCraft Crib Recall from Mama Knows
I’m compiling a list of useful resources for Storkcraft News, Storkcraft Parts, company contact information and any additional press releases I run into here. Please comment below if you have additional news and information about the Storkcraft Recall
StorkCraft on Twitter – they seem to be communicating, finally.
Update Nov 30, 2009 – StorkCraft Facing Wave of Lawsuits
|Address:||7433 Nelson Road
A human being spinning around on this big blue marble with the rest of you, interested in Media // Music // Art // Family // Business // Founder of http://hny.pt
Is your brand communication strategy back asswards?
Nick Bilton: I don’t feel sorry for business paying to promote.
You are not special.
Why I’m the Marketing Guy and That’s OK.
Thoughts on a Plastic Spoon
Technology Predictions as of June 2011
Social Media and Common Sense
Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page.