Last Updated on July 31, 2019 by Dan Nedelko
So heres some good news in the world of eGaming specifically online poker I read this article on EGR this morning and through I had to write a post on it From the article
BOSS MEDIA HAS introduced fines for poker network licencees that rely too heavily on rakeback and dont bring in enough casual losing poker players or fish
The rule will focus on the monthly payout ratio of individual Boss Media licencees analysing the percentage of winning players against losing ones The payout ratio is calculated by dividing the total cash game winnings by the total cash game stakes recorded for each site
Now there a few things here that I wanted to chirp about Ive been involved with eGaming Marketing now for 7 years over those 7 years I have worked with alot of providers all over the world Since its a fairly unregulated market in certain areas read full of shoddy operations there are some pretty interesting marketing practices
For instance I have seen retention marketers that rely on heavy gamblers move these players from one brand to another and call it an increase in business that is specifically for a single company that has multiple brands or websites Frankly Ive seen that so many times over the years that it makes me want to vomit
- Image by JohnSeb via Flickr
Thats not marketing thats saving your own skin because the out dated marketing practices you are using are not driving in the recreational players or in the world of Poker the fish Boss Media has it right absolutely and completely right The fine structure they are putting in place will force its licencees to invest in marketing and become mainstream appealing to normal people out there
Far too many eGaming companies out there rely on a stock of heavy gamblers to sustain their business When they do this they can continue to provide crappy customer service slow payouts and treat new customers like garbage Its a stigma that this industry needs to get through in order for it to be come mainstream
Think about it if Im a normal person and become interested in Online Poker do you really think Im going to deposit $100 or $200 into an operation that has outdated philosophies of customer service and marketing Those days are gone
Its time for eGaming and Online Poker rooms to put the customer first market to recreational players and get with it in all areas of their operation
Good Job Boss Media I wish that more providers would implement similar policies and weed out the dinosaurs of the eGaming industry
nice views here.
i agree that it is nice to see a network leading the way.
too many networks die due to their skins bad policies, so this is understandable.
This policy certainly doesn’t seem to have paid off for Boss Media (a.k.a. International). They now have the highest rake in the business and no rakeback for players that don’t rake €100 a month. Is it any wonder that they’ve lost a third of their players in the past 6 months? Players – even new players – understand the difference between good and bad value and will vote with their feet…